Digital Fee Collection for Schools: Jamnabai Narsee Group’s Success with Phi Commerce

• Complex fee configurations with varying schedules and discounts made tracking and collection inconsistent
• Multiple payment methods (online & offline) needed custom integrations, increasing effort and delays
• Manual reconciliation created operational bottlenecks and required follow-up with parents for UTR numbers
• Slow invoice generation – prone to errors
• No incentive for early payments, resulting in delayed collections
• Limited communication- Parents lacked real-time updates and clarity on fee status

The institution sought a partner who could modernize its entire fee management process, not just offer a payment gateway.