Empowering NBFCs with Smart Digital Collections
Streamline borrower repayments and optimize collections with CollectiPhi-360, an omnichannel collections platform for NBFCs
Redefining Digital Collections for NBFCs with CollectiPhi-360
Phi Commerce’s CollectiPhi-360 provides a unified payment solution to simplify and automate borrower repayments for NBFCs. With features like UPI AutoPay, e-NACH and doorstep collections, the platform enhances operational efficiency, borrower engagement and compliance across diverse lending scenarios
Challenges in Collections

- High operational costs for manual collections
- Limited visibility into repayment statuses and overdue payments
- Low borrower engagement due to limited payment flexibility
- High delinquency rates in recurring and ad-hoc collections
Smart Collection Solutions with CollectiPhi-360
UPI AutoPay
Automate recurring repayments with seamless UPI mandates and auto-debit executions

E-NACH Integration
Simplify high-value repayments with efficient mandate creation and execution

Payment Links
Enable borrowers to make secure, trackable payments via SMS or email links

Split & Pay
Facilitate partial repayments with multiple payment methods for a single transaction

Doorstep Payments
Enable field agents to collect digital payments via portable Mobile Apps or PoS devices

Real-Time Reconciliation
Access instant transaction updates, reducing errors and manual reconciliation

Comprehensive Dashboard
Monitor transaction histories, settlements and collection trends in real-time

Why Choose CollectiPhi-360 for NBFCs?
Enhanced Efficiency
Automate workflows, reduce manual interventions and support omnichannel payment modes
Improved Borrower Experience
Provide flexible and convenient repayment options, including UPI and doorstep payments
Regulatory Compliance
Fully adherent to RBI, NPCI and PCI SSF and DSS guidelines for secure operations
Scalable
Platform
Handle high transaction volumes across term loans, BNPL, supply chain finance and other lending use cases
Actionable
Insights
Use analytics and dashboards to monitor and optimize collection strategies
Cost
Savings
Minimize operational expenses with automation and streamlined workflows.
Transforming Collections Across Lending Scenarios
BNPL Repayments
Automate collections via Autopay or ENACH, send reminders and send secure payment links for instant repayments
Term Loans
Streamline recurring repayments using UPI AutoPay and e-NACH for higher borrower compliance
Supply Chain Finance
Manage complex repayment workflows with real-time reconciliation and split settlements
Co-Lending
Enable transparent collections and multi-party settlements with shared split-settlements

A Trusted Partner for NBFC Collections
Proven Expertise
Partnered with leading Financial Institutions to simplify and optimize digital collections and payments
Innovative Technology
Advanced features like Split & Pay, doorstep collections and UPI AutoPay ensure seamless repayment experiences
Regulatory Compliance
Fully compliant with RBI, PCI SSF and DSS and NPCI guidelines
End-to-End Support
From platform integration to ongoing optimization, receive end-to-end support at every stage
Revolutionize Collections
with CollectiPhi-360
Partner with Phi Commerce to simplify borrower repayments, improve operational efficiency and enhance customer experiences
Frequently Asked Questions
What is CollectiPhi-360 and how does it benefit NBFCs?
CollectiPhi-360 is an omnichannel payment platform designed to streamline borrower repayments. It automates collections, reconciles transactions in real-time and enhances operational efficiency, making it an ideal solution for NBFCs.
What payment methods are supported by CollectiPhi-360?
The platform supports multiple modes, including UPI Autopay, e-NACH, Aadhaar Pay, UPI, credit/debit cards, net banking, payment links and doorstep collections via field agents.
Can CollectiPhi-360 handle partial payments?
Yes, it allows borrowers to split payments, offering flexibility and helping to reduce defaults.
How does CollectiPhi-360 integrate with existing NBFC systems?
CollectiPhi-360 features API-based architecture for seamless integration with core lending systems, ensuring minimal disruption during adoption.
What features support co-lending and other complex lending models?
The platform offers features like split settlements for co-lending, automated recurring payments for BNPL and flexible settlement cycles for supply chain finance, addressing diverse lending scenarios.
How does CollectiPhi-360 enhance borrower convenience?
Borrowers can make payments through various channels, such as online portals, mobile apps, doorstep collections, or in branches, using UPI, Aadhaar Pay, payment links and more.
What tools does CollectiPhi-360 provide for field agents?
Field agents can leverage a mobile app equipped with tools like UPI, Aadhaar Pay and payment links to collect payments on-site and update transaction statuses instantly.
How does CollectiPhi-360 improve collection success rates?
With automated payment reminders, flexible payment options and real-time updates, the platform increases borrower compliance and reduces defaults.
Does CollectiPhi-360 support bulk collections?
Yes, it simplifies large-scale repayments with features like payment links, enabling lenders to efficiently manage high transaction volumes.