Omnichannel Payments for Retail, Airports and Consumer Businesses
Seamlessly integrate physical and digital payment ecosystems to create unified, customer-centric experiences

Omnichannel Payment Solutions for Modern Consumer Businesses
Phi Commerce bridges the gap between physical and digital payment experiences, empowering businesses with a unified platform. The phygital approach ensures seamless integration of online, in-store and mobile payments, delivering consistent, secure and frictionless customer interactions. From dynamic promotions to real-time analytics, the solutions are designed for modern consumer businesses operating in high-demand environments.
Key Challenges in Managing Omnichannel Businesses
- Disjointed payment channels, leading to inconsistent customer experiences
- High operational costs due to manual reconciliation
- Lack of visibility into cross-channel customer behavior
- Difficulty scaling for high transaction volumes
Tailored Omnichannel Payments for Every Need
Unified Omnichannel Platform
Manage physical and digital payments through a single interface, ensuring seamless customer interactions
Campaign Management Platform
Run targeted promotions in real-time across in-store and online channels
Dynamic Currency Conversion (DCC)
Provide international travelers with payment options in their preferred currencies

Omnichannel Payment Integration
Connect physical stores, online platforms and mobile apps for consistent payment experiences
Click-and-Collect Options
Enable online purchases with in-store pickups for customer convenience
Split & Pay
Allow customers to use multiple payment methods for a single transaction, enhancing flexibility

Self-Service Kiosks
Combine digital ordering with in-store payment options to reduce wait times
Mobile Payments
Enable contactless payments via QR codes and mobile wallets for added convenience
Integration with F&B Software
Seamlessly integrate with leading F&B management platforms like Oracle Symphony and more

The Preferred Omnichannel Payment Partner for
Retail, Airports and Consumer Businesses
Seamless Integration
Unify physical and digital payment systems under a single platform
Customer-Centric Innovation
Offer flexible and personalized payment options to enhance experiences
Advanced Technology
Leverage tools like Campaign Management to drive engagement
Data-Driven Insights
Access actionable analytics to refine customer strategies and payment workflows
Regulatory Compliance
Fully aligned with PCI SSF, DSS and local regulations for secure transactions
Transform Your Business with
Omnichannel Payment Solutions
Unify physical and digital channels and ensure operational efficiency and exceptional customer experiences
Frequently Asked Questions
What is Omnichannel in payments?
Omnichannel payments combines physical and digital payment channels to create a unified, seamless customer experience across in-store, online, doorstep and mobile platforms.
How does your platform unify physical and digital payments?
Our omnichannel platform directly connects with different payment modes regardless of the channels, enabling businesses to manage in-store, online, doorstep and mobile payments seamlessly from a single platform.
Can the platform handle high transaction volumes?
Yes, the platform is designed to scale with businesses, ensuring smooth operations even during peak transaction periods.
Is the platform compliant with global standards?
Absolutely! Phi Commerce ensures PCI DSS compliance and adherence to regional payment regulations.
How does it enhance customer satisfaction?
By offering flexible payment options, faster checkouts and personalized promotions across your business channels, the platform creates a seamless and engaging customer experience.
Does the platform support flexible payment options?
Yes, it includes features like Split & Pay, BNPL and EMI enabling customers to combine multiple payment methods in a single transaction for added convenience.
How does the platform support airports and malls?
It offers tools like Dynamic Currency Conversion for international travelers, live campaigns for targeted promotions and a unified interface for physical and digital payments.
Can retailers track customer behavior across channels?
Yes, the platform provides real-time payment analytics, helping businesses understand customer preferences and refine operations accordingly.